Contact Us
British Sign Language (BSL) users can contact us by using contactSCOTLAND-BSL.
Phone Lines
Telephony Service area numbers are being redirected and as a result only one call can be answered at a time. There is a facility to leave a voicemail if the line is busy but we would encourage the use of an online enquiries form before considering phoning. Forms are under development and if no form is currently present, email correspondence can reach the service area you need directly.
On line forms and Email addresses for service areas are secure and offer an alternative contact channel for enquiries. Please use these channels if possible as there is significant pressure on phone lines which we are best served to support time critical enquiries.
Key Service Email Addresses
- Animal Health and Welfare: eh@cne-siar.gov.uk
- Building Standards: enquiries@cne-siar.gov.uk
- Business Gateway: businessgateway@cne-siar.gov.uk
- CLD Grants – CLDGrants@cne-siar.gov.uk
- Community Learning and Development Service – cldwi@cne-siar.gov.uk
- Council Tax: counciltax@cne-siar.gov.uk
- Creditors: creditors@cne-siar.gov.uk
- Duke of Edinburgh’s Award – widofe2@cne-siar.gov.uk
- Education and Children’s Services – education-enquiries@cne-siar.gov.uk
- Environmental Health: eh@cne-siar.gov.uk
- General Enquiries: enquiries@cne-siar.gov.uk
- Health and Social Care: HSCBusinessSupport@cne-siar.gov.uk
- Heritage Service: museum@cne-siar.gov.uk
- Homeless Service: hservice@cne-siar.gov.uk
- Library: library.enquiries@cne-siar.gov.uk
- National Entitlement Card enquiries: Tel: 01851 822 661
- Payroll – payroll@cne-siar.gov.uk
- Pensions – pensions@cne-siar.gov.uk
- Planning Applications (Development Management): planning@cne-siar.gov.uk
- Planning Policy and Guidance: localdevplan@cne-siar.gov.uk
- Private Landlord Registration: plr@cne-siar.gov.uk
- Register Address – Change existing address: data.custodian@cne-siar.gov.uk
- Registration of Births, Deaths and Marriages/Civil Partnerships: registrars@cne-siar.gov.uk / Tel: 01851 600501
- Short-term Let Licensing: stl@cne-siar.gov.uk
- Trading Standards: ts@cne-siar.gov.uk
- Young Scot: youngscot@cne-siar.gov.uk / Tel: 07876391512
Useful Forms
- Birth Registration
- Business Gateway Contact Form
- Council Tax Enquiry Form
- Duke of Edinburgh Enrolment Form
- Duke of Edinburgh Enquiry Form
- Home to School Transport 2023/24 Application Form
- Marriage/Civil Partnership Enquiry Form
- School Placing Request Application Form
- Scottish National Entitlement Card Application Form
- Slàinte Mhath Membership Form
- Young Scot – Renewal Form (11-15 year olds)
- Young Person’s National Entitlement Card Application Guidance
Marine Forms
Address
Customer Services
Comhairle nan Eilean Siar
Sandwick Road
Stornoway
Isle of Lewis
HS1 2BW