Category: Cyber Updates
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Cyber Security Information Sessions
Comhairle nan Eilean Siar is joining Cyber and Fraud Centre Scotland to deliver cyber security information sessions to local organisations on 30th April at the Caladh Hotel, Stornoway. The Comhairle is encouraging private sector, third sector and public sector organisations to attend the sessions in Stornoway which will provide information on key cyber security topics. Comhairle…
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Council Tax and Non Domestic Rates Billing 2024
Due to ongoing problems with the Comhairle’s IT infrastructure following the cyber-attack on 7 November 2023, annual bills for Council Tax and Non-Domestic Rates will be delayed. The Comhairle is working closely with software suppliers to ensure that this issue is resolved quickly and with the least disruption possible. We aim to issue bills for…
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Frequently Asked Questions
Comhairle nan Eilean Siar Cyber-Attack The criminal investigation into the cyber-attack on Tuesday 7 November is ongoing and accordingly there are still many questions to be answered. There are also restrictions on what can be said at this time. This Q and A is a live document that will be updated as and when the…
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Cyber Attack Update
The interim results of the forensic investigation following the cyber-attack on Tuesday, 7 November, has established that data stored on Comhairle nan Eilean Siar’s operational and backup servers cannot be accessed. The investigative team led by Police Scotland, the National Cyber Security Centre and Scottish Government alongside the Comhairle’s IT team has been able to access…
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Update on Payments to the Comhairle
Comhairle nan Eilean Siar is continuing to receive payments from customers following last week’s cyber incident. While payments are being received some payment methods and financial services remain unavailable. Please see below specific updates on direct debits, secure online payments, bank transfers and payments to suppliers. Direct Debits Council Tax/Non-Domestic Rates The Comhairle will continue…
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Comhairle Launches Temporary Website
Comhairle nan Eilean Siar has launched a temporary website to allow the public to access important information, following last week’s cyber incident. The temporary site features some of the most popular pages from Comhairle nan Eilean Siar’s website including bus timetables, bin collections and school term dates. As well as displaying key information the website also features…
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Criminal Cyber Incident Update
Comhairle nan Eilean Siar is continuing to work with Police Scotland, Scottish Government and the National Cyber Security Centre to establish the full impact of Tuesday’s criminal cyber incident. While investigative work continues the Comhairle’s priority in response to this incident remains to restore and secure services, ensuring their continued delivery to those in our…
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Criminal Cyber Incident
Comhairle nan Eilean Siar is engaging with Police Scotland, Scottish Government and the National Cyber Security Centre following a criminal cyber incident on 7 November. The Comhairle’s priority following this incident is to restore and secure services ensuring their continued delivery to those in our communities who need them most. Comhairle nan Eilean Siar is…
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Disruption to Comhairle IT System
Access to Comhairle nan Eilean Siar’s IT system has been affected by an incident which has caused significant disruption. The current priority is to restore and secure data and ensure the continued delivery of services to those in our communities who need them most. Work is underway to redirect public phone numbers which will allow…