In response to accounts of negative passenger experience Cllr Uisdean Robertson, Comhairle nan Eilean Siar’s Chair of Transportation and Infrastructure has called for HIAL and Loganair to improve their working relationship.
Cllr Uisdean Robertson, said:
“Consistent and reliable transport links are vital, particularly in the summer months when many passengers have tight schedules and connections to onward flights. To give the public confidence that the service they pay for is reliable it is vital that HIAL, Loganair and other flight providers serving island communities maintain good working relationships and put in place suitable contingencies to prioritise passengers. At my next meetings with HIAL and Loganair I will discuss disruptions to service and the importance of improving their future working relationship.”