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RTS Switch Off

RTS Switch Off

Comhairle nan Eilean Siar is urging householders, businesses and community groups in the Outer Hebrides to check if their electricity meters will be affected by the Radio Teleswitch Service switch off on 30 June 2025.

Customers with RTS meters are advised to contact their energy supplier and request a smart meter replacement.

Any householders who have not switched from their RTS meter by 30 June may find their hot water and heating stops working.  

Ofgem has produced a guide on identifying if the switch off will affect you and replacing your Radio Teleswitch electricity meter.

You may have an RTS meter if:

  • your home has a separate switch box near your meter with a Radio Teleswitch label on it.
  • your home is heated using electricity or storage heaters.
  • there is no gas supply to your area, including households in rural areas and high-rise flats.

    Cllr Paul Steele, Leader of Comhairle nan Eilean Siar said: 

“With just over 3 months to go until the RTS switch off it is crucial that householders check to see if they have an RTS Meter. If you are unsure if your meter will be impacted, please give your energy provider a call to confirm.”

Any householder who would like support in relation to the RTS switch off can contact Tighean Innse Gall (TIG). Email: info@tighean.co.uk Phone: 01851 706121