In a statement on Friday 10 January the Comhairle stated that the issue was expected to be fixed early this week but due to delays in the network provider progressing an identified solution it remains unresolved.
The Comhairle asks that family members, neighbours and friends living nearby continue to assist and support elderly and vulnerable people.
The Comhairle will continue to contact impacted individuals to ensure awareness.
Faire can still be contacted by phone on 01851 701702 or email at faire@cne-siar.gov.uk.