The new website replaces the Comhairle's temporary website which has been in place since November 2023 when the Comhairle was the victim of a cyber-attack.
This significant update aims to enhance user experience, accessibility, Gàidhlig content and overall functionality, ensuring that residents and visitors can easily access the information and services they need.
Malcolm Burr, Chief Executive of Comhairle nan Eilean Siar said:
"The launch of the new website is a significant step forward for the Comhairle both in terms of our cyber-attack recovery and in the accessibility of our information to the public. I have said previously that where possible the Comhairle will aim to improve our service in our recovery, and in this case I think that we have done exactly that. I would like to express my thanks to Big Blue Door for their work and to the Comhairle's IT team for the tireless work in both the quick implementation of the temporary website and the development of the new website we see today."
Key Features of the New Website
Gaelic and Google Translate
In line with the Comhairle's commitment to the Gaelic Language Plan the new website has the functionality to display pages in both Gaelic and English. Recognising the Western Isles has become a welcome home for a diverse ethnic community, the new website includes Google Translate functionality. This feature allows users to translate content into multiple languages, ensuring that non-English speakers can access important information and services in their preferred language.
Modern Look and Feel
The website has a fresh, contemporary design that is visually appealing and user-friendly. The intuitive layout and navigation make it easier for users to find what they are looking for quickly and efficiently.
Enhanced Accessibility
In line with our commitment to inclusivity, the new website meets the highest standards of web accessibility, ensuring that all users, including those with disabilities, can access our services without barriers.
Online Forms
The website now features a variety of online forms, becoming the primary method for residents to interact with the council. Whether submitting an enquiry, reporting an issue, requesting a service or making a payment, these forms ensure that any enquiry is efficiently resolved, enhancing the overall customer experience.
Comprehensive A-Z Directory
The new A-Z directory provides a comprehensive list of services and information, making it simple for users to find specific topics or departments. This feature is designed to save time and reduce frustration by offering a clear and organized way to navigate the site.
Advanced Search Functionality
The enhanced search feature allows users to find information quickly and accurately. With improved algorithms and filtering options, users can easily locate relevant content, whether they are searching for bus or bin times, council services, or community resources.
Local Address Search
We've restored and improved the local address finder, utilises auto complete to allow you to quick find and pinpoint any address in the Western Isles. On mobile phones it now integrates with Google or Apple Maps to give you directions from your current location.