Service Business Plan Progress Reports

Statutory Performance Indicators

How have we performed?

The Local Government Act 1992 requires local authorities to publish performance information for selected services each year.

Throughout the year we monitor our services and in September of each year we publish details about how they have performed. The performance information figures shown here are for the year 1 April 2012 to 31 March 2013 and, where comparable, the performance indicator values for 1 April 2008 to 31 March 2012 are also shown. Where n/a is shown no figure is available because either the performance indicator is new or the figure from last year is not directly comparable. Where Failed to Return (FTR) is shown no figure has been reported.

The performance indicators have been grouped into indicator suites as laid out in the annual Statutory Performance Indicators Guide issued by Audit Scotland.

Statutory Performance Indicators (SPIs) 2008 – 13 (294.2kB)

From April 2013, the above suite of indicators was replaced with the Local Government Benchmarking Framework.