The Best Value guidance (Opens in a new window or downloads a file) was refreshed in 2020 and is structured around seven themes that better reflect the significantly changed policy and public service delivery landscape within which local authorities now operate. Local authorities must be able to demonstrate a focus on continuous improvement in performance around each of these themes. An overview of the Comhairle’s policy delivery in terms of its Corporate Strategies and Duty of Best Value under the seven Best Value themes was presented to the Audit and Scrutiny Committee on 9 March 2022 in an End of Term Assessment Policy Delivery 2018 – 2022 report (Opens in a new window or downloads a file).
The Accounts Commission holds councils and other local government bodies in Scotland to account and helps them improve by reporting to the public on their performance. The Local Government Act 1992 requires the Commission to issue a Direction to local authorities to publish performance information across a broad range of services and to include performance comparisons and benchmarking and does so in its Statutory Performance Information Direction (Opens in a new window or downloads a file). Public Performance Reporting is fundamental to Best Value, underpinning the culture of customer focus and continuous improvement. Reporting performance creates a record of the authority’s progress towards its stated objectives. It gives stakeholders information that allows them to make informed judgments about public services and to challenge performance in the interests of future service improvement.
The Comhairle’s performance reports can be located within the Performance section (Opens in a new window or downloads a file).