Virtual Visiting Introduced at Western Isles Care Homes

Comhairle nan Eilean Siar is pleased to announce that ‘Virtual Visiting’ has now been introduced to Western Isles Care Homes to help residents stay in contact with friends and family.

One family member whose mother is in a Western Isles Care Home said:

“I think that virtual visiting is great, particularly during lockdown.  Whilst my Mum does have a mobile which she can use for basic calls, using FaceTime is a fantastic way to keep us more connected with her. Also, it allows her to see her grandchildren which she just absolutely loves, it really is heartwarming. 

It’s great that the staff are able to facilitate this, even more so at a time when face-to-face visits are just not possible. We do worry that Mum will start to feel isolated during lockdown, and we of course miss seeing her, so having this option just helps alleviate those concerns and makes us all feel that little bit closer.” 

Head of Community Care Jack Libby said:

“I am happy to say that we are rolling out the scheme, and for those Care Homes who are up and running with the initiative, the feedback has been very positive. We aim to have the roll-out completed within days."

Anyone looking to arrange a ‘Virtual Visit’ can contact the care home of the resident they wish to visit.