Adult Social Care Assisted Transport Policy


Comhairle nan Eilean Siar / Western Isles Integration Joint Board (Opens in a new window or downloads a file) is committed to promoting independence across all areas of service provision and seeks to ensure that all service users are able to live and travel as independently as possible. Integral to this commitment is an open and transparent consultation process in which the Western Isles community can fully engage and contribute to policy development.

A community consultation on the Adult Social Care Assisted Transport Policy Statement & Procedure Handbook Policy.

The consultation will run until Monday 7th December 2022

Two live online consultations are also taking place on:

  • Tuesday 15th November 2022 at 7pm
  • Wednesday 23rd November 2022 at 3pm

An open invitation is extended to individuals and organisations to submit comments for both online events

Please register for the events using the links below:

If you are unable to join either event you can e-mail your comments on the policy to:

Copies of the policy (515.6kB) (Opens in a new window or downloads a file)can be posted out on request by phoning the Health and Social Care Department on 01851 822708.

Why We Are Consulting

The over-arching aim of this consultation exercise is to provide a clear definition of ‘Assisted Transport’ that offers clarity, equity, and fair access to transport and travel arrangements for vulnerable service users, whilst at the same time reducing the level of dependency on transport provided by Comhairle nan Eilean Siar.

Comhairle nan Eilean Siar does not have a statutory responsibility to provide assisted transport and a service users’ existing benefits should be used to meet their own transport needs. However, consideration will be given in very exceptional circumstances, in line with eligibility criteria as outlined and explained within the draft policy document. This will include an assessment of a service users’ personal circumstances and any associated financial risks.

A service users’ personal safety will never be compromised.

What Happens Next

Comments received will be reviewed and considered in the final drafting of the Assisted Transport: Adult Social Care Policy Statement & Procedure Handbook and the associated Impact Assessment. The final draft of the policy will then be considered by the Integration Joint Board Corporate Management Team and the Policy and Resources Committee of the Comhairle.


Equalities Monitoring

Please complete our Equalities Monitoring Form:

Equalities Monitoring Form

This is used by Comhairle nan Eilean Siar to provide essential statistical information about who participates in our consultations.

The data is managed confidentially, is not personally attributable, and is processed in accordance with the Data Protection Act.