Trading Standards Advice

In the wake of the spread of the COVID-19 coronavirus, Trading Standards are issuing some guidance to the public about scams which can take many forms.

In this difficult time we are currently facing there are many people with good intentions offering to help and assistance. However it is a sad fact of today’s society that there will be unscrupulous people who may take advantage of this.  Please read below for some guidance.

How to spot and avoid potential COVID-19 Scams:

  • At the moment, particularly watch out for unsolicited emails claiming to come from health bodies such as the National Health Service or the World Health Organisation or the Government.
  • An urgent tone: phishing messages are designed to scare you into clicking on their links
  • Check for grammar and spelling errors
  • You’ve been asked to transfer money quickly
  • You’ve been asked to give away personal information like passwords or PINs
  • No name: legitimate emails from services you have accounts with will always address you by name. Phishing emails usually start with ‘Dear Sir’ or ‘Dear Customer’
  • Please be on alert for any potential telephone scams also.
  • If you have someone appear at your door offering help in any way and you are in doubt, check it out.  Please don’t enter into something you are not sure about. Many local shops, community groups and community councils are showing tremendous efforts to assist the public in these times.  Contact them, family, friends or neighbors you know for help.

Our colleagues at Citizens Advice Scotland have a useful e-Mail Scam Checker (Opens in a new window or downloads a file)

Have a look and sign-up to the weekly Trading Standards Scotland Scam Share bulletin (Opens in a new window or downloads a file), they look at the latest general and Covid-19 phone, email and online scams affecting Scottish consumers.

If you have any queries, please contact us on:
Tel:  01851 822 694