Tell Us Once

Excellence in Customer Service

Comhairle Nan Eilean Siar has teamed up with the Department for Work and Pensions (DWP) to deliver Tell Us Once, a service that automatically notifies relevant government departments and service authorities of a family’s birth or bereavement.

Under the new service, a local Registrar can now support a new parent or recently bereaved person through a step-by-step process that will automatically notify central and local governments of their change in circumstances.

On booking a Registration appointment you will be asked if you would like to use the optional Tell Us Once service and will be told what additional information you will need to provide.  On completion of the Registration, the Registrar will capture the additional information to be shared with other agencies.