Contact Details Cleansing Services Contact Details : Refuse Collection and Waste Disposal. ('Black Bins') Recycling Contact Details : Recycling (Zero Waste Western Isles) ('Blue and Green Bins') Refuse Collection Enquiry Form Ask a question or report a problem about refuse collection, e.g., missed bin collection; bin not emptied or only partially emptied; accumulation of rubbish at community skip; failure to collect bulky household waste.